Refund policy

At Crafted By Lexi, we want you to be happy with your purchase. Please review our policy below:

No Refunds

• We do not offer refunds on any purchases.
• All sales are final once the order is placed.

Returns & Replacements

• We accept returns only if the item is damaged, defective, or incorrect upon arrival.
• To be eligible, you must contact us within 7 days of delivery with photos of the item and packaging.
• If approved, we will send a replacement or issue store credit.

Non-Returnable Items

• Custom or personalized products
• Digital items
• Clearance or sale items

 

Questions?

If you have any concerns before ordering, please contact us at [Creftedbylexi@gmail.com]